Frequently Asked Questions

VERNICE is a water-based paint made with biocompatible recombined polymers. Our formula is designed to be eco-sustainable, with very low VOC (Volatile Organic Compounds) emissions, ensuring a healthier environment for you and your family.

Yes, VERNICE is absolutely safe. Our formula is certified and tested, free from harmful toxic substances. It's ideal for domestic environments, children's rooms, and spaces where health is a priority. Low VOC emissions make it one of the safest paints on the market.

VERNICE offers excellent coverage. With one liter of product, you can cover approximately 10-12 sqm per coat on smooth, prepared surfaces. Actual yield may vary based on surface type, chosen color, and application method.

The quantity depends on the surface to be treated and the number of coats needed. We generally recommend calculating approximately 0.1 liters per sqm per coat. On our website, you'll find a calculator to help determine the exact quantity based on your room dimensions.

VERNICE is easily applied with a brush, roller, or spray gun. Before application, ensure the surface is clean, dry, and dust-free. Stir the product well before use. Apply in thin, even layers, waiting for complete drying between coats.

VERNICE is versatile and can be applied to interior walls, ceilings, drywall, plaster, prepared wood, and other porous surfaces. For special surfaces or previously painted areas, we always recommend testing on a small area before full application.

VERNICE is touch-dry in about 1-2 hours under normal conditions (temperature 20°C, humidity 50%). For applying a second coat, wait at least 4-6 hours. Complete drying occurs in 24-48 hours. Longer times in cold or humid environments.

Our standard VERNICE line is specifically formulated for interiors. For exterior applications, contact us to learn about the most suitable solutions for your needs, as exterior paints require specific weather resistance characteristics.

Store VERNICE in a cool, dry place, away from heat sources and direct sunlight. Keep the container tightly closed when not in use. Do not store at temperatures below 5°C or above 35°C. When stored properly, VERNICE maintains its properties for at least 24 months.

We generally recommend two coats of VERNICE for optimal, even coverage. On very porous surfaces or when going from dark to light colors, a third coat may be necessary. For very intense colors, a white base coat can improve the final result.

Yes, our colors are mixable with each other to create custom shades. However, we recommend using our 'Create Your Color' tool to get exactly the desired tone. If mixing manually, always prepare enough quantity for the entire project to ensure uniformity.

Yes, VERNICE is super washable. Once completely dry (after 2-4 weeks), the surface can be cleaned with a damp cloth or soft sponge. For stubborn stains, you can use warm water with a mild detergent. Avoid abrasive products or solvents.

Orders are processed within 1-2 business days. Standard shipping in Italy takes 2-4 business days from dispatch. For islands and remote areas, times may be slightly longer. You'll receive an email with tracking as soon as your order ships.

Shipping is FREE for all orders over €49. For orders below this amount, shipping costs €6.90 for Italy. For international shipments, costs are calculated at checkout based on destination.

Yes, we ship throughout Europe. Shipping times and costs vary based on the destination country. At checkout, you can verify if we ship to your country and the related costs. For information on non-EU shipments, contact us directly.

You have 14 days from receiving your order to request a return. The product must be unopened and in its original packaging. To initiate a return, contact us through the Contact page or by replying to the order confirmation email. Return shipping costs are the customer's responsibility.

Once your order is shipped, you'll receive an email with the tracking code and link to follow the shipment in real-time. You can also access your personal area on our website to check the order status.

You can contact us through several channels: via the form on the Contact page, via WhatsApp by clicking the icon at the bottom right of the site, or via email at the address indicated in the Contact section. Our team generally responds within 24 business hours.